We’re here to help.

Questions about billing, account access, setup, your LinkedIn AI Agent, or your personalized-video workflow? Our support team is here to help.

Billing and subscriptions

For anything to do with an invoice, a charge on your card, changing your plan or cancelling, email support@connectzly.com and we will take care of it. Cancellation takes effect at the end of your current paid billing period, and you keep access until that date.

What support covers

Support covers product questions, account access, setup and connections, billing and subscriptions, LinkedIn AI Agent issues, and personalized-video workflow issues.

Connectzly support helps you use and troubleshoot the product. It does not include ongoing campaign management, prospecting, sales execution, or day-to-day video operations.

Before you write

Including these three things gets your answer back in one reply instead of three:

• The email address on your Connectzly account.
• Your plan — Smarter, Signature or Scale.
• What you expected to happen, and what happened instead.

You may not need us